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ATL Plus Inquiries
Any questions regarding ATLPlus citations and appeals may be submitted to parkingfeedback@atlantaga.gov.
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Avoiding a Citation
Quick tips to avoid receiving a citation are listed below. Quick tips: Pay the parking meter as soon
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Banner Permits
The City issues banner permits that allows non-profit organizations to display banners on street poles.
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Booted Car
The City of Atlanta only boots vehicles parked in the public right of way (public streets). Vehicles
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Children at Play Signs Requested
The City of Atlanta Department of Transportation installs "Caution Children at Play" signs. The City
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Colored Pavement Markings
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Commercial Parking Permits
The City of Atlanta Department of Transportation (ATLDOT) issues Commercial Parking Permits to load/unload
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Commute ATL
CommuteATL is an online platform designed to help residents and visitors plan their travel in and around
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Damaged Traffic Sign (Other MUTCD Signs)/Removal of Signage in City's Right of Way
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Damaged, Faded, or Missing Street Name Sign in Need of Replacement or Repair
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Emergency Signs and Pole Repair Replacement
To report an emergency sign or pole that is missing, vandalized, or blocked contact ATL311 at 404-546-0311.
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Emergency Traffic Signal Repair
If the signal at an intersection is not working, the mast arm is hanging, wires hanging or any other
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Free Parking on City Holidays
Parking meters are not enforced on the following City Holidays: New Years Day Memorial Day Thanksgiving
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Hartsfield-Jackson Atlanta International Airport
Utilize the link below to obtain information about Hartsfield-Jackson Atlanta International Airport,
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How do I dispute a parking ticket?
For information on how to dispute parking citations, please visit the ATLPlus - Appeal a Citation. After
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How do I dispute or pay a false alarm ticket?
If you have received a False Alarm ticket and feel you have received it in error, please follow the link
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How do I pay my parking tickets?
**For tickets from ATLPlus Mobility** ATLPlus issues parking citations for the City of Atlanta which
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How to Request a New Bicycle Lane or Path
Requests for new bicycle lanes or bicycle paths within the City of Atlanta are handled by the Department
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How to Request Other Pavement Markings
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Illegal Parking in the City of Atlanta
ATLPlus enforces all illegal parking in the City of Atlanta, including vehicles parked in bike lanes,
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Information on vehicles towed by the Atlanta Police Department
If your vehicle has been towed or impounded by an Atlanta police officer, it is no longer required to
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Items Permitted for Carry-on by TSA
Utilize the Transportation Security Administration (TSA) travel tips and travel checklist to determine
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Markings for Preferential Lanes
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Metropolitan Atlanta Rapid Transit Authority (MARTA)
MARTA is an integral part of the community, the economy and the transportation system in the region,
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New Parking Meter Request
If you would like to request a new parking meter: Call 404-201-5396 Email parkingfeeback@atlantaga.gov
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New Residential Permit Parking Area
Residents or civic associations may request the creation of a residential parking permit zone by submitting
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New Street Light Installation or New Street Light Study Request
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Noise Waiver
The City of Atlanta Noise Ordinance regulates noise for a range of activities in the City. Under all
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Non-Emergency Sign Repair, Replacement, or Installation
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Non-Emergency Traffic Signal Repair
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Parking Enforcement Request
To request parking enforcement in your neighborhood, please visit ATL Plus Mobility and complete the
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Parking Meter Enforcement Hours
The four zone types for meter enforcement are listed below. Business/Government zone: • Enforcement days
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Payment at Parking Meters for Persons with Disabilities
Certain spaces are designated for persons with disabilities and payment is required for these spaces.
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Repair or Install Specialty Signs
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Repair or Install Warning Signs and Object Markers
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Report a Broken Parking Meter
If you park at a broken parking meter, please report it to ATL Plus Mobility at 404-201-5396. After reporting
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Residential Street Sweeping in Quadrant
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Residential Street Sweeping Out of Quadrant
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Speed Humps
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Speed Monitoring
Residents may request deployment of speed monitoring (radar sign placement) on their street(s) to assist
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Street Pavement and Curb Markings including Crosswalks
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Streetlight Locate Request
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Take MARTA to/from Hartsfield-Jackson Atlanta International Airport
MARTA (Metropolitan Atlanta Rapid Transit Authority) can be taken to and from the airport. The MARTA
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Traffic Study Inspection
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What is the tax refund intercept program?
The Tax Refund Intercept Program (TRIP) allows the Administrative Office of the Courts (AOC) to submit
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Moving Atlanta Forward
Contact Us

ATL311 Customer Service

Email: atl311@atlantaga.gov

Call: 3-1-1 or 404-546-0311

Fax: 404-221-9518

Services for Accessibility Georgia Relay – Dial 711

Office Hours: Monday - Friday 7am - midnight

Have a question? Reach us here

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ATL311 Mobile App

With the ATL311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services.

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