Knowledge Article · Customer Self-Service

You’re offline. This is a read only version of the page.

Back

Create a Case

Views:

Modified (EST) : 4/30/2025 5:35:21 AM

The City of Atlanta maintains and repairs City owned bridges and guard rails.

If you notice falling objects or a need for minor repair to a City owned bridge, or a need for repair to guard rails on City of Atlanta streets:

• Contact ATL311 at 404.546.0311 between the hours of 7:00 AM and 7:00 PM, Monday through Friday or

• Submit an online service request below

If the damaged bridge or guard rail is owned or maintained by GDOT (state route), CONTACT:

Rabindra Koirala

Georgia Department of Transportation

404.635.2889 or rkoirala@dot.ga.gov

Contact Information

Contact First Name

Contact Last Name

Contact Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Secondary Contact Phone

Request Location

Address Type

Street 1

Street 2

City

State

Postal Code

Highway

Exit

Latitude

Longitude

Additional Information

Customer Notes

Customer

Channel

Case Type

Portal Submission KA Number

Additional Questions Response

Attach File

Generate a new image Play the audio code

Enter the code from the image

Questions	Answers * (Enter N/A if the question does not apply)
What is the location? Include the quadrant and zip code.
What is the location? Include the quadrant and zip code.
Are there any landmarks?
Include a cross street if applicable.
Are objects falling off the bridge?
Is the bridge in need of minor repair?
Customer Notes:

Bridge or Guard Rail Repairs

Contact Information

Request Location

Additional Information