Knowledge Article · Customer Self-Service

Back

Create a Case

Views:

Modified (EST) : 11/28/2024 8:02:38 AM

If your blue recycling cart is missing, please contact ATL311 at 404.546.0311

When delivering replacement recycling carts, Solid Waste Service (SWS)–

• Will not leave a cart if there is already one at the property

• Will not leave a cart at a vacant property

While awaiting cart delivery, recycling items cannot be set out for collection.

If you purchased an additional cart, you are responsible for the replacement of that cart. DPW will not provide a replacement for a damaged or missing cart if one is visible on the property.

Contact Information

Submit Request As

Knowledge Article

Contact First Name

Contact Last Name

Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Account Number

Status Text

Request Location

Address Type

Postal Code

Street 1

Highway

Street 2

Exit

City

Latitude

State

Longitude

Additional Questions Answers

Additional Information

Customer Notes

Channel

Attach File: ( To select multiple files on a computer, users must hold the "Shift" button while choosing attachments. )

Questions	Answers
What is the location? Include the quadrant and zip code..
Are there any landmarks?
Include a cross street if applicable.
Is this new construction?
Are you a new homeowner or renter?

Missing Recycling Cart

Contact Information

Request Location

Additional Information