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Modified (EST) : 11/28/2024 8:04:03 AM

PUBLIC ANSWER:

Due to the pandemic this service may be delayed, please continue to reach out to ATL311 for any updates.

The City of Atlanta removes graffiti on streets, sidewalks, signal boxes, light poles, and signal poles in the City's right of way. For graffiti removal on street signs, visit Non-Emergency Sign Repair, Replacement, or Installation.

If requesting graffiti removal:

Contact ATL311at 404-546-0311 or
Submit a request online via the Create Request option below

CSR INSTRUCTIONS:

Provide the public answer

If information only:

****Cancel the unwanted work order, when applicable.****

Select Resolution Code, COMPL - COMPLETED AS ASSIGNED

DISPOSITION: GI/Close Case

To submit a request:

Gather all contact and case information

Provide answers to the additional questions section.

Note the customer's request and concern in the summary notes.

Verify all needed information populated and/or updated on the work order.

DISPOSITION: Case Fulfillment/Save Case

Department Name: ATLDOT - Atlanta Department of Transportation

Assignment Group: ATLDOT - Street Maintenance - Back Office Agent

SLA: 22

Contact Information

Submit Request As

Knowledge Article

Contact First Name

Contact Last Name

Email Address

Phone

Preferred Method of Contact

Secondary Contact First Name

Secondary Contact Last Name

Secondary Contact Email Address

Account Number

Status Text

Request Location

Address Type

Postal Code

Street 1

Highway

Street 2

Exit

City

Latitude

State

Longitude

Additional Questions Answers

Additional Information

Customer Notes

Channel

Attach File: ( To select multiple files on a computer, users must hold the "Shift" button while choosing attachments. )

Questions	Answers
What is the location? Include the quadrant and zip code.
Are there any landmarks?
Include a cross street if applicable?
Is the graffiti on the city's infrastructure/property? If yes, proceed.
Customer Notes:

Removal of Graffiti in the Right of Way (ROW)

Contact Information

Request Location

Additional Information