The United Way 2-1-1 Contact Center connects people to the resources they need to address everyday challenges of living and those that develop during times of community emergencies. Some of their resources offered include efforts to improve educational outcomes for children, job skills and addressing other factors like health costs, human trafficking, family counseling, disaster services, volunteer opportunities and more.

United Way 2-1-1 is free, confidential and available in 140 languages. United Way 211 covers 13 metropolitan counties: Butts, Cherokee, Clayton, Cobb, Coweta, Dekalb, Douglas, Fayette, Fulton, Gwinnett, Henry, Paulding, Rockdale.

Ways to connect to 2-1-1:

• Live agent access 8am – 7pm, Mon – Fri via:
  
  • Phone call – dial 2-1-1 or  (404) 614-1000.
  • Text - send your zip code and need to 898211.
  • Chat - visit our website at 211online.unitedwayatlanta.org.

• 24/7, digital, self-service options via:
  
  • On demand: Text 211 to 898211 for basic resources.
  • Online search at 211online.unitedwayatlanta.org with helpful chatbot

• Download the 211 mobile app

United Way has partnered with Lyft to provide transportation rides to and from a COVID-19 vaccination appointment. Available in Georgia where Lyft is offered. To schedule a Lyft ride or for more information, please contact United Way. 

United Way of Greater Atlanta